Are Your Getting Ripped Off?
At Donny’s Automotive, we get it: car repairs aren’t cheap, and they’re not always easy to understand. You bring your vehicle in for one thing, and suddenly you’re looking at a list of recommended services and wondering if they’re all really necessary. So how do you know if the quote is fair — and that you’re not being overcharged?
Here’s some practical advice straight from our garage to help you feel more confident and in control when reviewing your next repair estimate.
Step 1: Understand What the Quote Includes
The first thing we always recommend is to get a clear breakdown. A professional quote should list:
Parts – Whether they’re OEM (original equipment manufacturer), aftermarket, or used.
Labor – How much time is estimated and what the hourly rate is.
Taxes and Shop Fees – These can include environmental fees, disposal charges, and diagnostic time.
If any part of the quote is vague or seems bundled without explanation, it’s fair to ask for clarification. A good shop will always walk you through it.
Step 2: Know the Common Cost Ranges
Certain repairs have industry averages. For example, most brake pad replacements (on all four wheels) typically range from $250 to $450 depending on the make and model. A battery replacement may range from $100 to $300. If your quote is way above or below these ballparks, it’s worth asking why.
Not sure what your repair should cost?
Ask ChatGPT! Just copy and paste this prompt below:
"What’s a fair price to replace [insert part] on a [year] [make] [model] in [your city, state]?"
Step 3: Ask These Smart Questions
When you get a quote, here are a few questions we think every customer should feel comfortable asking:
“Can you explain the issue in plain terms?”
“Are these repairs urgent or can some wait?”
“Are the parts new, OEM, or aftermarket?”
“Is there a warranty on parts and labor?”
“How long is the repair expected to last?”
These questions aren’t confrontational—they’re practical. And any honest mechanic will appreciate that you care about understanding what you’re paying for.
Step 4: Watch for These Red Flags
Pushy or unclear explanations – If a shop is vague or dismissive, it’s a warning sign.
Unrequested extras – Be cautious if the estimate includes services you didn’t ask for, like power steering flushes or fuel system cleaners.
Refusal to show you the issue – A reputable shop will take the time to explain or show you what’s going on with your vehicle.
Final Word from Donny
At Donny’s Automotive, we believe car care should be honest, clear, and done right the first time. We want every customer to drive away confident they got the right work at a fair price.
If you ever have questions about a quote—even one from us—we’re happy to break it down and explain each item. Our goal is to empower you, not pressure you.
Looking for an estimate or second opinion? Come by the shop. We’ll show you exactly what your car needs and why.
— Donny
Donny’s Automotive | Albuquerque, NM
